Review for: Dairy Queen in St. Catharines, ON
always friendly service..never fails!
always friendly service..never fails!
never any issues, employees are very nice too.
Had a delicious meal that was still hot and fresh after driving home :) Customer service was also excellent
Bathroom infested with bugs and flies. And area where they make the ice cream treats wasn't clean. The presentation of the treats weren't very nice either.
we always get our sheet cakes from here and the ice cream is the best... they are always nice to you too....
Rude manager, looks pretty, but save your money and go to the other one. Manager needs to learn customer skills, rude, unfriendly, uncaring. Come-on one monkey does stop the show.
This is my favorite DQ to visit. Staff is always friendly and I get great service! They make everybody feel welcome.
Best burgers in town and made with 100% beef which is hard to find at fast food restaurants these days.
I've been to a few Dairy Queen locations to get blizzards and the majority of them have been quite soupy... The ones at DQ riverview are so much better .. Would recommend going there over other locations.
Was very pleased by the service at Dairy Queen Riverview. Great people
Such nice workers and managing. Products taste awesome and look professional..... Service was very fast as well!!
Just love this DQ. Always friendly and the soft ice cream is the best of all the DQs in Wpg. Super clean and an old fashioned walk up building. I've ordered cakes from this location for years.
i have tried to call all day Friday March 27th no answer
Horrible service they get the order wrong everytime we go there missing something all the time there workers dont have a clue poor Management and Poor Ownership
I called this number trying to figure out where this is and that phone number is not to DQ!
This Dairy Queen is by far the worst! The service is terrible as they are always under staffed and seem to always mess up your order. The manager is very rude to customers and his own employees its astonishing how they still gets business.
Everytime my family and I go to this Dairy Queen, we always get the best service! Everyone is so nice, and I just love those peanut buster parfaits. It's also so clean! A perfect ice cream place to take my kids. Thank you DQ of Springboro!!
my family went to DQ for a meal on Oct 19 - at 1pm we all ordered combos - burgers and fries with a drink - It was very fast - but also very cold the meat was not hot enough to melt the cheese on the burger - gross! most of the food was thrown out as we left - totally turned me off DQ- probably not go back again
There was a young lady working tonight with blond hair she was very rude and kinda of demeaning not to just me but her fellow employees
The present owners are not running this restaurant very well. It's been here a long time - miss the way it used to be.
Awesome ice cream and burgers, but o must say, my favourite is the poutine.
I love DQ
The food here is always hot and fresh, I have been to other fast food places where the food is cold when I get it. Not here, the food is always piping hot and delicious.
I love this Dairy Queen but im always in a rush but its so hard to order if they never pick up the phone....and when they do they rush :-( need cust serv anilla...but other than that ...food is great
The staff here are very well trained. The problem is there's no seating aside from a couple of benches in the parking lot.
I felt the service was actually helpful and committed. The workers could be faster, but ice cream doesn't work as fast as microwaving a big mac at mcdonalds haha.
I think Dairy Queen is the best ice cream place ever
I have been going her since it was opened. The staff is always on top of service even though there have been staff changes. Always a smile and quick to take care of me.
Not bad ice cream is good but the food could be better.
A nice place to go sit outside with family and relax while eating delicious ice cream
I do not like it and u need less things that are milk and lower price and cleaning and the people are mean
I do not like your service yall are rude and mean and y'all prises are TOO high and the refill machine has been are stable also the walls and the bathroom was nasty
Bad service, rude manager and serving time too long
The service here is horrible and the food wasnt that great either.
I had to return to the counter 3 times because they completely forgot about my order. Very frustrating.
I'm giving this location a poor rating due to the lack of customer service. I bought a six pack of buster bars and when I went to the counter to pay, I was greated with..."that's it"..me: yes, thanks...her: 14.79...hands me the coins but drops the $5 bill on the counter..me:thank-you..she walks to her co-workers and says "did you grad, how was it"...what an ice queen. Buster bars are good, however. Ice-cream to fudge ratio was not 60/40 for a change but more 90/10. Not over-whelmed with fudge.
their was a cute brunette girl working their, when i stopped by on sunday, wish i would of gotten her name
They take forever, only to completely mess everything. Can't even get a simple order right. Avoid this place at all costs.
NO one is friendly. Terrible service at drive thru. Choosing to go across the bridge to the other dairy queen now because of the service.
Good people and great food............I love this place. One of the best DQ I ever been to.
Out of Business
The phone number given is out of service
Better double check your order before you drive off, half the time something is missing.
They have great ice cream cakes!! Can be customized
The servers at cash were very friendly and polite. One thing that caught my eye was all the tables had old food left on it and the floors were dirty. That made me lose my apitie. Other then that the good was good and the service was even better. Congrats to the team!
Just to let the owner know that I walked out without order anything.
I ordered a Blizzard and it was horroble & my sansandwich...the bacon wasn't cook.
Every time I baught blizzard from tho location always find white plain ice cream after finish half blizzard.
The service was great and the people that work there are nice
Do not waste your time and money here.I have received POOR quality food and service here several times and they do not care ,once they have your money they are on to there next victim and you're screwed.
Always love the ice cream, but gotta LOVE the hot food too!
Nice location. Always clean. The grill menu is really good. One of the better fast food chains by far when it comes to quality. And it's cheaper! And nothing beats DQ ice cream!
i would not go to any other !!!!!!!!!
This dairy queen SUCKS! They never answer their phone, the never have any of the food u try to order, they never put all ur food in the bags in the drive thru, and the staff is rude!
great, fast service and very friendly
they will hire you just to fire you over something stupid
Saturday, Sept.14; the food wasn't up to the standards I expect at D.Q. The service was extremely s-l-o-w !!!!!!!!! We will not be back, nor any of our friends........... Doesn't even deserve one star...........
I found this location well below expectations The blizzard was runny, the water had an aftertaste and the women's rest room was minus paper..
The blizzards are always runny and are never made correctly
Nice food, great ice cream
This was a waste of $13. We ordered 2 foot long chili dogs for lunch and was given SPOONS to eat them with. They didn't have any forks or knives. Seriously !!!! How do they expect you to eat it with a spoon. We got disgusted and threw them out after getting not even a third way through.
Delicious food, great staff, and clean environment
building is for sale
horrible slow cold fries rude overall just plain bad. dont even bother if they are busy
Love this DQ-They rock
They are always nice and courteous. I pass thru Clintonville every other weekend. I always order a root beer float with extra ice cream so that it lasts along time while I'm driving home to Waukesha. They add the extra ice cream even though it takes a little longer to make it. They never charge extra or make any comments about it. I'm happy.
I waited in the drive through for over 10 minutes. Why do you think I went to the drive through? So I could get my blizzard quicker. There were 4 different workers I saw and about 3 people in line in DQ. The workers were rude and slow.
So i walk in and ask for a crunch coat cone. They look at me puzzled. Wow
Great food and service love the addition of orange julius
You do not honor a coupon that was in a booklet from your LOCAL HIGH SCHOOL...I will not be back!! Your negative signs posted towards customers are not very appealing and make people uncomfortable. Bad customer service!
wonderful restaurant with great hard working staff
. The server wiped her nose with her bare hand and then proceeded to handle or food with out washing her hands. WEAR GLOVES AFTER WASHING YOUR HANDS. The same lady was rude also.
It's Summer 2013. It's Sunday....and it's 9pm and STILL daylight......Dairy Queen in Spfd. on Main Str. needs to re-evaluate their Summer Hours. Needless to say....they didn't get our money ! I hope they reconsider that during SUMMERTIME they SHOULD stay open for SUMMER and people who'd like to enjoy their ice cream on a nice (hot) SUMMER evening. It's still daylight @ 9pm and I really think they're missing the boat here.....there's money to be made,....@ least stay open until 10pm on Sundays & 11pm or 12am on weekdays "In The Summer".
I ordered the crispy chicken sandwich with a poppyseed bun. Got the grilled chicken with a plain bun. After waiting 10 minutes this is not the meal I requested!!
Terrible service! Waited 15 minutes for our ice cream order, asked about it twice, and then finally asked for a refund. Not returning!
Our first visit they didn't give us the freezie we ordered. When we came back in the following week all she said was it was really busy last week. That same visit my son opens his meal and the banana was completely green. Took it up to the counter all they said was they are all like that. Didn't offer us something else. Or a
Numerous visit, always end up with Several charges to my account, from them swiping my card to many times !!
horrible workers all of them
Ice cream is good at a descent price. Manager is cruel to his employees, will go elsewhere.
I was very unhappy with my order today. I have ordered blizzards before but today's were unacceptable and I am really mad at myself for leaving the store with them. When the gentleman set them down the ice cream was running all over the sides like they had been sitting out too long even though that was not the case. They looked so unappetizing. When I got to my car what a mess..I was so annoyed I put them in the trash! Someone needs to teach this guy how to use the soft serve machine I guess.
I am used to waiting in line.I have kids involved in sports,music,and theater.However,I have never waited quite so long in line for any fast food as you must wait at this DQ.And then you have a 50/50 chance of getting the wrong order.They need training and supervision or not to be a national chain with a reputation for quality.
It's located on the spot that used to house a corner gas station so getting in/out is fairly easy. They're service is good at the drive-thru, better at the window. I use a Hoveround to get around +, unlike some places, they have never ignored me.
Have eaten there a number of times and the food is always fresh and hot and the service is wonderful.
I love this place! Always a must stop for me on the way to the beach
I have been going to this store for a few years now (12) and have always received a friendly attitude from the employees and owner. I can't even tell you how many cakes I have bought and they have been delicious. Will continue to go there as all my 16 grandchildren love ice cream cakes!!
This store rocks managers are fair asks way more the expected of them . The mostly are sweet and cheerful. Will help if your not happy
Slow as ever! Always! Drive thru is worse! Inconsistent in sizes of cones. did I mention slooooow?
Me and my wife arrive at the restaurant in june 15 @ 2pm and order strips and salad and as soon as they place the food in our table my wife says don't eat it it smalls like cooking oil is old" and i decide to pass out on the strips and just ate the salad, well about 30 minutes later stomach starts hurting and rumbling and end up in toilet with a severe pain! Mi wife. Was rite! Store management needs to be closer to the cookers
I have ordered Ice cream cakes 3 times and all 3 times they were forgot or the cake lady called in or w/e. I wont be doing it again. They had more than 3 days to make or how about CALL b4 I make the drive to pick it up.
Good food, and awesome service. Only dq I go to. I love those small ma and pa shops. And that's exactly what this is. It's a good welcome feeling. That's the whole point of summer. So if your in the mood for ice cream stop at this dq. :)
building looks great , looking forward to grand opening in sept.
Went to DQ last Saturday evening around 8:00 PM for a quick treat. Anything but, the staff was clueless about how to handle a small crowd that came in. Food not prepared, incomplete orders, long wait line, and stale waffle cones. We will not go there again. (Plus, someone might want to look at the hygiene of the place and the staff).
The birthday cake i ordered was fresh and very tastey, the decorations around the cake was a nice touch. There was lots of cakes to choose from. This was a good location to go to for a wide selection of cakes.
We were there this evening around 9:00 pm and I ordered a large chocolate shake. When I got the shake there was hardly any chocolate in it at all. Disappointed, usually when we go there it is good. Im wondering if they could spare the chocolate tonight, not good at all:(
As one of the new owners, I recommend people stop by to get a great DQ experience.